
During the 2016 U.S. presidential campaign, two high‑profile figures shared their vision of “The America I know.”
One described a nation defined by courage, optimism, and ingenuity, and the other highlighted concerns about safety, security, and national threats. It’s no surprise that political leaders often see the same country through very different lenses. That contrast is part of politics everywhere in the world, but as a public speaking and presentation skills coach, what fascinates me is not the politics; it’s the communication.
When some of the most visible speakers on the planet take the stage, there is much we can learn from how they shape perception, build connections, and influence audiences.
Perception is personal and powerful, and the way a speaker communicates their perception determines how deeply it resonates.
Here are three communication forces that shape how audiences respond.
1. The Power of Salience
Audiences pay attention to what feels important, interesting or emotionally stimulating.
Two speakers can describe the same country yet evoke completely different mental images. One paints a picture of unity, people of all backgrounds standing together under a shared flag; the other highlights dangers, criminals roaming free and threatening peaceful citizens.
Both images are vivid and memorable, but they trigger very different emotional responses.
This is the power of salience: your audience sees what you draw their attention to.
Public Speaking Insight
Your choice of words determines what your audience visualises. If you want them to see what you see, choose language that makes the picture unmistakably clear.
2. The Power of Needs
Human beings pay closest attention to what affects them personally.
When speakers talk about jobs, safety, education, opportunity or financial security, they tap into universal human needs.
One speaker emphasises preschool access, college affordability and shared economic growth: the other focuses on neighbourhood safety, border security and large‑scale job creation.
Both are speaking to needs, just different ones.
Public Speaking Insight
If you underestimate what your audience needs from you, you risk losing them.
Speak to their priorities, not just your own.
3. The Power of Expectations
We all have expectations shaped by our values, needs and worldview.
Speakers who understand this use language that aligns with what their audience hopes for, fears or believes should happen next.
One speaker uses a series of “If you want…” statements to appeal to shared aspirations like justice, equality, climate action, and safety. Another outlines clear expectations for security, equality of protection and national defence.
Both are speaking to what people expect from leadership.
Public Speaking Insight
Expectations guide attention.
When you speak to what your audience expects or hopes, you create alignment and trust.
Why Words Matter More Than Ever
Two speakers, two visions and two very different emotional landscapes.
One sees the glass half full, and the other sees it nearly empty, but the lesson for public speakers is not about who is right; it’s about how words shape trust.
Trust is built when your audience feels you understand:
– what matters to them
– what they need
– what they expect
This is true in politics, business, leadership and everyday communication.
We saw a similar dynamic during the UK’s EU referendum.
Two opposing messages, two contrasting visions and ultimately, trust was won by the words that resonated most deeply with people’s needs, fears and expectations.
Words changed the direction of a country. They built trust, even when some of those words were later questioned.
That is one of the most important lessons in public speaking: your message matters more than anything else, and people will trust the message that feels most aligned with their needs, values and expectations.
A Final Lesson for Every Speaker
The presidential campaign speeches were rich in creativity, clarity and emotional intelligence.
Some speakers relied on unity, some on urgency, some on hope, and others on fear, but the common thread is this:
They chose their words deliberately to show their audience:
“I understand what matters to you.”
Whether you’re presenting to a team, pitching an idea, leading a meeting or speaking on a stage, your audience wants to feel understood.
If you can show them, through your message, your language, and your delivery, that you deserve their attention, trust, and respect, you will earn it.
If you need help with public speaking and presenting:
– Book yourself onto a powerful public speaking course.
– Invest in some really good one to one public speaking coaching.
– Get yourself some excellent presentation
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