terms & conditions
Please take note of these Terms & Conditions of business: they are here to help us all to operate under clear rules, and are designed to protect both parties within a clear and fair framework.
These terms and conditions and all other expressed terms of the contract shall be governed and constructed in accordance with the laws of England.
Confirmation of Bookings
A Booking Form must be completed, signed and returned to Mindful Presenter Ltd in order to reserve places and dates.
Alternative methods of confirmation can be by letter, email or official purchase order.
Mindful Presenter Ltd understands and will exercise our statutory right to claim interest and compensation for debt recovery costs if we are not paid according to agreed credit terms.
Mindful Presenter Ltd reserves the right to cancel training courses or places on them if payment terms are not observed.
Payments can be made by cheque or BACS.
Cheques should be made payable to Mindful Presenter Ltd.
Mindful Presenter Ltd bank details for BACS, IBAN and Swift/BIC payments are given at the foot of every sales invoice.
Cancellations, Re-scheduling and Transfers
Cancellations, re-scheduling or transfers will be permitted only if the invoice for the training has been paid in full.
Requests for cancellation, re-scheduling or transfer must be received in writing. For re-scheduling or transfer this will usually then require a Booking Form to be signed and returned in order to complete the request. Failure to return the Booking Form will nullify the request.
The date on which the letter, fax, email or signed Booking Form is received by Mindful Presenter Ltd will be deemed as the date on which the request has been made.
Agreement on dates for re-scheduling or transfer shall be subject to the availability of places, rooms and/or trainers.
If a re-scheduled or transferred booking cannot subsequently be attended by the client, the booking shall be cancelled without refund.
Substitution of alternative delegates is not considered to be a cancellation, and can be made at any time with no penalty applied.
Public (scheduled) Classes at Mindful Presenter Ltd
If requested 21 or more days prior to the training date, no cancellation charge will apply.
If requested fewer than 21 days prior to the training date, a cancellation charge of 100% will apply.
Private (bespoke) Classes or In-House Training
If requested 21 or fewer days prior to the training date, a cancellation charge of 100% will apply.
Communication of Disputes
The client must notify Mindful Presenter Ltd of any dispute or problem with booking or cancellation, within a period of three months of the original booking. Any subsequent failure by the client to communicate on the matter for a three month period shall be considered to have closed the matter and will nullify any claim against Mindful Presenter Ltd
Where a refund is due for any reason, it shall be made within 28 days from the date of acknowledgement by Mindful Presenter Ltd.
Except in respect of death or personal injury caused by Mindful Presenter Ltd negligence, or as expressly provided in these Conditions, Mindful Presenter Ltd shall not be liable to the client by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of Mindful Presenter Ltd, its servants or agents or otherwise) which arise out of or in connection with the provision of the training course and the entire liability of Mindful Presenter Ltd under or in connection with the contract shall not exceed the amount of Mindful Presenter Ltd charges for the provision of the training course except as expressly provided in these conditions.
Mindful Presenter Ltd shall not be liable to the client or be deemed in breach of contract by reason of any delay or failure to perform any of Mindful Presenter Ltd obligations in relation to the training course if this was due to any cause beyond Mindful Presenter Ltd reasonable control.
Address for all correspondence: Mindful Presenter Ltd, 86-90 Paul Street, London, EC2A 4NE
T: +44 (0)20 7666 3453
Registered office: 3rd Floor, 207 Regent Street, London, W1B 3HH
Registered in England and Wales.
Registered number: 08969027
These terms and conditions are subject to change without notice, but any changes shall not be retrospectively applied. Please contact us with any questions.